GENERAL CONDITIONS OF SALE
STEPS FOR ORDERING
YOUR SELECTION
MAKE YOUR SELECTION: Add selection to your cart
VALIDATE CART
Once you’ve made your selection(s), please validate your cart in the upper-right section of our site.
ORDER PROCESS
Choose your payment method and provide your personal information (complete name and address, telephone, and email address)
PAYMENT
- Complete your purchase via credit card or PayPal. You will be automatically redirected to the secure sites.
- Packaging and shipping charges will be added to your order and will be indicated during definitive validation of the order (according to destination).
- For international orders, customs fees are paid by the buyer
STEPS FOR ORDERING
MAKE YOUR SELECTION: Add selection to your cart.
VALIDATE CART: Once you’ve made your selections, please validate your cart in the upper-right section of our site.
ORDER PROCESS: Choose your payment method and provide your personal information (complete name and address, telephone, and email address
VALIDATE YOUR ORDER
- Payment by Credit Card : credit card orders are accepted by PayPal.
If you wish to pay by credit card, you will be automatically redirected to the secure site of our payment provider, CIC Banks. Visa and Mastercard are accepted. Enter the number of your card, as well as the expiration date and cryptogram (last three digits on the back of the card), then validate. Your order will be processed quickly.
- Payment by PayPal : orders are validated upon acceptance of payment.
This payment system, popular with internet users, is also particularly safe. When you vaidate your cart, you will then make this payment selection from the drop-down menu. After validation of your order, you are automatically transferred to PayPal’s secure site.
YOUR ORDER
Your order is effective from the date of receipt of payment. A confirmation email will be sent the day your order is sent, either by the French main post office service Collissimo or by the French package delivery service Mondial Relay.
Delivery time is dependent on destination. In general (except for delays beyond our control), please allow 2-4 days business days for arrival in metropolitan France, and 5-15 business days for delivery overseas.
CANCELLATION OF ORDER : Please note that once payment is made, your order is processed immediately. Any subsequent cancellation of an order requires prior agreement, in writing, from Marielon
INFORMATIONS
PRICES
Please note that prices are indicated in Euros.
- www.marielon.fr reserves the right to change prices at any time. However, prices in effect at the time of order are validated.
- All products remain the property of www.marielon.fr until payment and delivery are completed. Any risks associated with delivery of purchased goods are transferred to the customer
PRODUCT DESCRIPTION
A faithful image of the products offered for sale are represented on the site. However, since computer monitors differ in the representation of color and texture, Marielon cannot be held responsible for these differences
DELIVERY AND RETURN
Once your order is completed, with payment received, MarieLon carefully packs and ships it. Expedited shipping fees are offered with the purchase of 3 items (3 pieces of jewelry or 3 pieces of wall art).
MarieLon ensures shipments at the time of order
POSTAGE
via COLISSIMO
A French postage system : postage with proof of deposit, tracked delivery, and no signature required). Transport is insured with a registered letter in France, and with additional costs paid by buyer. The weight determines the shipping costs of 1 to 3 items. Rates below are for 2017 :
- For packages weighing up to 500g to metropolitan France (including Corsica and Monaco) : 6,10€ (+R1 : 2,50€/R2 : 4€)
- For packages weighing up to 500g to the E.U. and Switzerland : 12,50€ (+ insurance)
- For packages weighing up to 500g to Eastern Europe (outside of the E.U.), and Maghreb : 16,20€ (+ insurance)
- For packages weighing up to 500g to other countries : 23,70€ (+ insurance)
For more details and clarification, please refer to the following site : https://www.french-property.com/guides/france/la-poste-mail/postal-tariffs-services/
VIA MONDIAL RELAY
A French postal system specific to the delivery of packages to private parties, in France and in Europe, of every size and weight in Points Relais, ® or at home (weigh 0 to 30 kg).
Several solutions are offered for sending and receiving a package. The customer is notified by SMS or email as soon as the information is available. For even more safety, packages are tracked, allowing you to follow the shipping process online and at any time.DELIVERY TIME - DELAY - LOSS
Shipments handled by the French postal system, via « Colissimo » are available with online monitoring accessibility. In case of late delivery, please check online for updated information. If necessary, please do not hesitate to contact us by email. In the unlikely event that your package cannot be located and is considered lost (with verification from the post office), and your package was insured by registered mail, a refund will be issued, according to the amount of the piece for France and by an additional insurance for the foreigner
Shipments handled by MONDIAL RELAY are also accessible with online tracking conditions. In case of late delivery, please check online for information that has been sent to the carrier or relay point (if the package is not pending). Then, if necessary, please email us to report the delay. If your package cannot be located and is regarded as lost (with verification from MONDIAL RELAY), and was insured at the time of purchase (please note that there are 5 levels of insurance), a refund will be issued. Additional insurance guarantees loss or damage noted when the package is delivered to the recipient at the level of selected compensation (including shipping costs). Upon receipt of the claim, and within 21 calendar days, MONDIAL RELAY will verify that package was either lost or damaged.